Version valid as of 25/05/2018
Your trust is the most important thing for us. That is why one of the objectives of our company is that there is transparency and clarity in our relationship with our users and customers.
As a company, we have adapted our protocols and privacy policies to the European Data Protection Regulation 679/2916 (GDPR) since we are concerned about the security and protection of the data we process.
1.- WHO IS RESPONSIBLE FOR DATA PROCESSING
TIEDRA informs its users and customers that their personal data that have been collected so far or that will be collected in the future and those provided by customers, will be treated by TIEDRA, whose identification is: TIEDRA FARMACÉUTICA, SL with N.I.F. number B73236952 and address at Calle Pintores, 5, 28923 Alcorcón Madrid.
You can inquire about the processing of your data, the data protection officer at the address e-mail:firstname.lastname@example.org
2.- WHAT DATA IS COLLECTED AND HOW IT IS OBTAINED
TIEDRA, has obtained the personal data that will be or have been object of treatment, from the CLIENT himself, provided voluntarily at the moment of the beginning of the commercial relationship. These data will be, and/or have been, complemented with those obtained throughout the duration of the commercial relationship, as a consequence of the execution of the same.
In the case of providing us with information about other persons (your employees) you must obtain their consent. If you provide us with data of other persons you are confirming that you have their permission and that these persons have understood how this information will be used.
TIEDRA, will process the following data:
Contact data that helps to identify and contact the customer, such as name and surname, ID, email and telephone.
Data that allows to identify the customer internally, such as the customer’s CODE.
Data about your account that allows linking the customer to external services, such as bank details.
- WHAT WE USE YOUR INFORMATION FOR
The information you provide is used for the sole purpose of managing the services and products that TIEDRA offers to the customer, including sending communications with technical, commercial and training information about news, and our products and services, all through the means you have provided us to do so: mail, postal address and phone calls.
- LEGITIMACY FOR THE TREATMENT OF THE DATA.
The use of data is necessary for the proper management of business relationships with customers. And also to comply with legal obligations. The main legitimacy is the consent.
At any time, you can express your opposition to the use of your data and therefore leave without effect any kind of management with the same being only your data blocked for the time legally provided.
- MY DATA WILL BE TRANSFERRED.
The data will not be disclosed to third parties, with the exception of legal obligations that must be fulfilled by TIEDRA (such as Tax Agency, Health Agencies).
- HOW LONG WE WILL KEEP YOUR PERSONAL INFORMATION
We will only keep your information for as long as there is a contractual or commercial relationship with us. Or as long as you do not exercise any of the rights that make it impossible for us to keep your data.
There are data that by their nature are required to justify the business relationship (Tax Agency, Health Agencies) and therefore we must keep even if you withdraw your consent.
- HOW CAN I EXERCISE MY RIGHTS
As a holder of rights, you have control of your data, and therefore at any time you can exercise your rights of access to your personal data, rectification, deletion, portability, opposition and limitation of their treatment, by sending an email to our data protection officer, at the following email address: email@example.com