Privacy Policy – Tiedra Farmacéutica, SL
Version in force as of 25 May 2018
Your trust is of utmost importance to us. For this reason, transparency and clarity in our relationship with users and customers are key objectives of Tiedra Farmacéutica, S.L.
In line with our commitment to data security and protection, we have adapted our internal procedures and privacy policies to comply with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).
1. DATA CONTROLLER
TIEDRA FARMACÉUTICA, S.L. informs its users and customers that all personal data collected to date, as well as any data that may be collected in the future, will be processed by:
TIEDRA FARMACÉUTICA, S.L.
Tax ID (N.I.F.): B73236952
Registered address: Calle Pintores, 5, 28923 Alcorcón, Madrid (Spain)
For any queries regarding the processing of your personal data, you may contact our Data Protection Officer at: dpd@tiedra.net
2. PERSONAL DATA COLLECTED AND SOURCE
The personal data processed by TIEDRA has been provided directly by the customer on a voluntary basis at the start of the commercial relationship. Such data may be supplemented during the course of the relationship as a result of its proper execution.
If you provide personal data relating to third parties (such as your employees), you must ensure that you have obtained their prior consent. By providing such data, you confirm that the affected individuals have been informed and understand how their personal information will be used.
TIEDRA may process the following categories of personal data:
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Identification and contact details, such as name and surname, ID number, email address, and telephone number.
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Internal identification data, such as the customer code assigned by TIEDRA.
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Financial or account-related data, such as bank details required to manage payments and external services.
3. PURPOSE OF DATA PROCESSING
The personal data provided will be used exclusively for the management of the products and services offered by TIEDRA, including the sending of technical, commercial, and training-related communications concerning company updates, products, and services.
Such communications may be sent through the contact channels provided by the customer, including email, postal mail, and telephone.
4. LEGAL BASIS FOR DATA PROCESSING
The processing of personal data is necessary for the proper management of the commercial relationship with customers and for compliance with applicable legal obligations.
The primary legal basis for processing is the data subject’s consent.
At any time, you may object to the processing of your personal data. In such cases, your data will be blocked and retained only for the periods required by law.
5. DATA DISCLOSURE TO THIRD PARTIES
Personal data will not be disclosed to third parties, except where required by law or by competent authorities, such as the Tax Agency or Health Authorities.
6. DATA RETENTION PERIOD
Personal data will be retained for as long as a contractual or commercial relationship is maintained with TIEDRA, or until the data subject exercises any of the rights that prevent further processing.
Certain data must be retained for longer periods due to legal obligations (e.g., tax or health regulations), even if consent is withdrawn.
7. EXERCISE OF DATA SUBJECT RIGHTS
As a data subject, you may exercise your rights of access, rectification, erasure, data portability, objection, and restriction of processing at any time by contacting our Data Protection Officer at: dpd@tiedra.net
8. APPLICABLE PRIVACY POLICY
This Privacy Policy supersedes and replaces any prior agreements, contracts, or clauses relating to data protection and privacy that may have been established in connection with the services provided by TIEDRA prior to the effective date of this document.